City MP goes out with out-of-hours GP service

A city Member of Parliament spent a cold December night going out seeing firsthand how the city’s health and care services work together to improve the health and wellbeing of local people.

Stephen Morgan MP had a tour around QA Hospital’s Accident and Emergency department on Friday with the lead consultant and the hospital trust’s chief executive, then joined a GP in a medic’s car visiting patients as part of the out-of-hours service.

The MP spent the night with a local GP going to residents homes and shadowing the professional to understand the liaison between 111, paramedics and other health services, to understand the pressures these services are under.

Stephen said:

“It was hugely helpful to get tour around A&E and go out on visits with doctors to understand how this important service works in our city and surrounding area.

I was impressed with how the out-of-hours service eases the pressure on our emergency department at QA as patients who visit A&E but do not need emergency treatment can be quickly directed to a GP or other medical support, and patients in the GP service who are diagnosed with a serious illness can be quickly admitted to hospital.

By different parts of our health and social care system working together it’s really possible to improve care and safety for all patients.”

The out-of-hours service is for urgent problems that cannot wait until a GP surgery opens. It offers advice and assessment when a GP surgery is closed. Patients are advised how best to care for themselves at home, referred to the most appropriate service to meet needs or asked to wait until surgery opening hours.

Stephen is the first MP in our area to go out with a GP and see the service in this way.

He added:

“I’d like to take this opportunity to thank those dedicated and hard working health professionals I met whilst shadowing the team. I’ll be taking back the experience to inform debates in Parliament and to continue to stand up for our local health services”.